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The Importance of Landowner & Customer Relations Posted in Balloonist Information on  December 04, 2007 Aerosaurus Balloons has probably the best landowner and customer relations in the UK. The companies Operations Manager and Chief Pilot Arthur Street is a South West Regional Land Owner Relations officer, liaising with the British Ballooning and Airship Club (BBAC), the National Farmers Union (NFU) and the Country Land & Business Association (CLA). Arthur who previously worked in the farming industry has a great understanding of livestock and landowner issues and regards good landowner relations, and an understanding of agriculture, as paramount importance with running a business reliant on the good will of landowners and farmers (the balloons have to land somewhere!). After any balloon flight Aerosaurus always contacts the landowner or land manager and seeks permission to retrieve the Hot Air Balloon and all crew and pilots receive training in land & livestock issues. New CAA Notice Posted in Balloonist Information on  November 14, 2007 New CAA campaign to publicise the dangers of illegal flights. The CAA is launching a campaign to publicise the dangers for air passengers who pay for flights with operators that do not hold the necessary safety approvals. Most flights that involve a passenger making some form of payment should be operated by companies that hold an Air Operator’s Certificate (AOC) which is granted by the operator’s national aviation authority – in the UK, the CAA. This is an approval that is granted to show that the company meets the high levels of safety required.