Customer Feedback

Thank you for a lov Thank you for a lovely day
Aerosaurus Balloons
, 21 October 2016 11:17
Thank you for a wonderful trip yesterday we had a fantastic time. Thank you for a wonderful trip yesterday we had a fantastic time.
Aerosaurus Balloons
, 16 July 2016 11:19
Just a quick thank you for all of your help over the last months which resulted my grandson, Joe, and myself having our flight last Thursday evening. Just a quick thank you for all of your help over the last months which resulted my grandson, Joe, and myself having our flight last Thursday evening.

It really was an amazing experience which be be remembered for a very long time.
Aerosaurus Balloons
, 12 June 2016 11:21
Just a little note to say we went on our Balloon Ride on Monday. Just a little note to say we went on our Balloon Ride on Monday. It was totally amazing! We really loved it and will definitely want to be go again. All the crew were fantastic we got to join in with the balloon preparation and pack up, we had champagne and went above the clouds.

It was so brilliant I just wanted to say thank you.
Aerosaurus Balloons
, 08 June 2016 11:23
Booking Ref #39528
Flight from Kings Head Fivelanes on 7 June 2016

What a way to celebrate ones 70th.
Booking Ref #39528
Flight from Kings Head Fivelanes on 7 June 2016

What a way to celebrate ones 70th.
A group of my friends united to purchase a Hot Air balloon Flight to remind me that age is all in the mind.
Despite during my career having travelled tens of thousands of air miles and having no anxieties as regard this form of transport as a lifelong vertigo sufferer I must admit to being slightly apprehensive of ascending in a hot air balloon.
However I need not have worried as the ground crew (Marianne & Matthew) and especially the pilot on this flight (Arthur Street) allayed my fears by their enthusiasm and thoroughly professional approach to all aspects of ballooning (even before we set off) and throughout the flight.
Once in the air, and apart from the occasional “burn” needed to keep us buoyant, I was truly amazed at the profound serenity and calming effect that this mode of flight offers. It appears that all passengers on our flight were also novices and some were also afraid of heights but we soon agreed that the wonderful experience of calmly floating across the countryside below us rapidly dispelled all our qualms.
I cannot express my gratitude enough (to all concerned) in making my initiation into the world of hot air ballooning such a memorable and agreeable moment to savour in my senior years. Well done to all the team and many thanks for all your assistance in making the day such an outstanding occasion.
Ian S Bleakley
Aerosaurus Balloons
, 08 June 2016 09:24
Thank you for a brilliant flight, Steve Vining did a wonderful job, the whole team were awesome. Thank you for a brilliant flight, Steve Vining did a wonderful job, the whole team were awesome.
Aerosaurus Balloons
, 02 June 2016 11:30
Absolutely loved the whole day! Absolutely loved the whole day! Everyone was really friendly and enjoyed the bubbles! Bit of a bumpy landing but felt safe and in good hands through out! I would love to do it all again ! Thank you x
Aerosaurus Balloons
, 16 May 2016 11:30
As someone who has been affected by vertigo for years, I wanted to let you know that the balloon flight surpassed my wildest imagination! As someone who has been affected by vertigo for years, I wanted to let you know that the balloon flight surpassed my wildest imagination! It was one of the most relaxing, peaceful and beautiful experiences I have ever had.
Aerosaurus Balloons
, 29 October 2015 08:57
Fantastic experience, our pilot Colin plus a glass of bubbly made for a memorable flight. Fantastic experience, our pilot Colin plus a glass of bubbly made for a memorable flight.

Many thanks, would highly recommend.
Aerosaurus Balloons
, 24 October 2015 09:49
Really excellently organised, Colin’s a fab pilot and very entertaining to help people who are not sure what to expect. Really excellently organised, Colin’s a fab pilot and very entertaining to help people who are not sure what to expect.

It was much better then expected and didn't realise a balloon could be steered with some accuracy!


Keep up the good work and hope the weather is kind!
Aerosaurus Balloons
, 22 October 2015 15:33
Well it was 4th time lucky and it was great. Well it was 4th time lucky and it was great. So thank you to Colin and team for a most enjoyable – and occasionally exciting – inaugural flight for myself and Aimee….
I shall never forget bringing the traffic to a standstill on the A303! Nor the magnificent sunset.

I certainly plan to repeat the experience at some point.
Aerosaurus Balloons
, 19 October 2015 15:36
We thoroughly enjoyed the experience and intend to repeat it at some stage, probably next summer. We thoroughly enjoyed the experience and intend to repeat it at some stage, probably next summer.

Regarding our flight; the pilot, Colin, was outstanding. Informative, polite and very competent, he provided a very memorable flight and was extremely impressive with the way he explained what we needed to do, his flying skills, the control he exercised throughout, the questions he answered and information he provided during the flight; ending with a very gentle and superbly precise landing.

The ground crew were also very competent.

It was a tremendous experience; thank you.
Aerosaurus Balloons
, 19 October 2015 15:34
Thank you very much for a lovely experience. Thank you very much for a lovely experience. I would defiantly like to go in your balloon again.
Aerosaurus Balloons
, 08 October 2015 15:37
Thank you for a glorious experience of ballooning on Saturday. Thank you for a glorious experience of ballooning on Saturday. It was very efficient and Alison managed her team well, keeping us all in order. Our pilot was brilliant and we had the gentles landing one could ever imagine. Thank you!
Aerosaurus Balloons
, 29 September 2015 15:38
My Husband and I flew on 20th September with Aerosaurus. My Husband and I flew on 20th September with Aerosaurus. We could not have been more impressed with the professional and friendly service your company and people offered on that day and the days prior to the booking of our flight.

Our flight was given to us as a wedding present last year and we tried on several occasions to arrange a flight but sadly due to various weather changes we could not fly. Each and everytime the notification of the flight cancellation was clear, accurate and helpful.

We finally flew on Sunday 20th September (amazingly our 1st anniversary! :-) ), meeting at 'Jack in the Green' at Rockbeare. There was a really heavy mist/fog that morning and half expected our flight to be cancelled. However after a quick coffee and a short wait we were informed by your crew that they had reviewed the weather and were keeping fingers crossed that the flight would still go. Great!
We were loaded into your vehicles and transported to a field near butterleigh (I think) where we again waited with baited breath for the mist to clear. Eventually we were delighted to hear the flight would go ahead and thoroughly enjoyed helping inflate the balloon!!

We cannot tell you how much we enjoyed our flight from start to finish! What an amazing experience and on our anniversary too!! (going to be a hard one to beat :-)

Your crew and staff have been friendly, professional and really helpful throughout our complete experience.

Please pass on our sincere thanks to the crew on the day.

We will certainly spread the word on your fantastic company and service you offer.

Many thanks once again.
Aerosaurus Balloons
, 28 September 2015 15:39

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