Customer Feedback
"Sir, Just a short note to say how much my wife and I enjoyed our flight on Saturday afternoon from Higher Wootton (Sherborne). I have no idea how good your other pilots are, but I can't think there can be many better than J Dee Shapland. Our very gentle arrival in a small Dorset village was according to the locals the most exciting thing that had happened there since the birth of the Two Headed Pig in 1964."
Roger Lees, 30th October
"what a fantastic experience! Dee was an excellent pilot, keeping us informed and I think we gave him a few laughs when we exited the basket!! Would love to do it again in the future, not scary at all – even bouncing on the trees!"
Pat, 27th October
"Just to say a big thank you to Arthur and his crew for a really great flight. They were lovely - totally professional at all times and it was an experience not to be missed! We thoroughly enjoyed the experience before flight, the flight itself (including the champagne!), and the after flight and will recommend it to everyone! Thank you once again"
Jennie Hickmott, 20th October
"Excellent evening flight ….thank you for a wonderful time and experience…Luke’s opion was fabulous can i do it again!! Thanks to all the ground crew as well for helping with the “twins”! hope you enjoyed the biscuits!! Cheers ..would definately reccommend your great service to everyone as it was 1st class"
Bev and Luke Clatworthy, 15th October
"We, 4 family members on the balloon, had a really good day and enjoyed the trip very much – would love to do it again one day. It was a very special day and a memory to be talked about often. We would like to say thank you to the crew and pilot for a great experience."
Julie Peters, 14th October
"We thoroughly enjoyed our flight with you, but we cannot find where we landed. Can you help, please."
Mrs Lees, 10th October
"My flight was a retirement gift – what a wonderful experience! The ground crew were meticulous in their preparation and Arthur Street managed to mix real authority and good humour as pilot. I felt safe and in good hands. The flight over North Cornwall and Launceston took place on a fantastic late afternoon, with clear skies and superb views. The ‘Barnes Wallis’ bouncing landing was very exciting, yet safely executed so no one felt uneasy as the landing drill had been explained and practised. This was a once in a lifetime experience, yet I know it can be repeated! I would recommend a balloon flight unreservedly, and if anyone is still dithering – just go for it! Thank you."
Stewart and Auty, 8th October
"Just to say thanks, this was a great flight and the crew were a really great bunch :) I’d definately recommend you guys to anybody who fancies a fun day out!"
Kerry, 5th October
"FANTASTIC, BEST EXPERIENCE EVER. WILL BE BACK AGAIN, MANY THANKS TO EVERYONE AT AEROSAURUS."
Robert James, 27th September
"Flight, 20th September 2009 @ 4.45pm. A really big thank you for a great flight from Wheat Hill Golf Course, Nr Castle Cary. My wife and I, Justin & Ally, and our childern Callum & Freya had a great time. 5000ft into the clouds, on a superb afternoon. Everything from booking to the flight itself to the giving out of the flight certificates, was well organised, and the team are a huge credit to Aerosaurus Ballons. Highly recommended and we will definitely being doing it again. Thanks to all who were involved. Thanks Again"
Justin Thorner, 21st September
"What an amazing way to start the day – perfect conditions. We enjoyed Dee’s sense of humour as well as his skill in piloting the balloon. It felt incredable to be up a couple of thousand feet one moment and then down field hopping the next! Thanks to Dee, Gerry and Chris for making it an experience to remember."
Lindy and Mike Edmunds, 19th September
"Just wanted to say it was worth the wait! Great flight & interesting landing! The whole thing lived up to my expectations. Thanks."
Diane, 17th September
"Hi- An amazing morning really enjoyed the flight – what an ace birthday – the crew were fab – Cheers"
Alma Heather, 16th September
"Just wanted say that me and my mum had an amazing flight. the crew and the pilot were fantasic and made it a very enjoyable experience. i would definately do this again even though i am scared of heights, its a moment in my life that i will never forget. Thanks to you, you gave me the opportunity to give my mum an extra special 50th birthday present. Thank you "
Tanya Smith, 13th September
"My son and I went last night (12 sept 09)from Exeter..........Brilliant ..Brilliant.. Brilliant! For all you 'wanna be's' who like me 'wanna be'... I did !! and glad of it !! Thanks to Dee and ALL concerned ...we'll be going again,just need to look for another occasion! Thanks again."
L Fogwill, 13th September
"Thank you for the message. I found all the administrative dealings very good indeed. You clearly take great care of everything concerning the flights.....This is to thank you for your quick response by sending me that photo of us all in the balloon on Monday night. "
Celia Adams, 11th September
"Many thanks for confirmation of Trevor’s booking on Saturday. I can’t tell you how much he is looking forward to it!!"
Jennie Hickmott, 10th September
"Thanks Charlie, I've managed to access the pictures now. Thanks to all the team for a brilliant morning. I thoroughly enjoyed it and am telling all my friends."
Trina, 7th September
"Hi, Many thanks to Arthur and his crew. Rosemary and I really enjoyed the experience."
Derek, 28th August
"Just like to say thanks once again for a great flight."
Trevor Pick, 26th August
"We have just returned home from our Balloon Flight today, starting from Shaftesbury with our pilot Dee Shapland and would like to say a Big THANK YOU to all concerned. It was a wonderful experience and the pilot and his two crew members were very friendly, helpful and informative. We will definately be recommending you to our friends and now look forward to the photos you are sending us. Thanks again."
Melvin & Hilary Stroud, 14th August
"What a great trip please can we say thank you to the ground crew and pilot for a lovely flight. Even though the landing was a bit bumpy ,we will book a flight again in the near future thanks once again."
Frances and Gerald Rose, 13th August
"Thanks for this email I had a fantastic experience and the crew and pilot were amazingly helpful and clear with their instructions. Brilliant."
Andrea Shore, 10th August
"To our Sturdy Pilot Arthur and his partner in crime Marianne! I just wanted to say a HUGE thank you to you both for making Sundays balloon ride so brilliant! It was a special day and what a way to get engaged! We particularly loved the radio through that Arthur did to Marianne to say ‘the answer is yes!’ (like a line from a film!) I thought that I might be up in the clouds when Luke proposed but I ACTUALLY was!! Thanks again "
Kirsty Bloomfield and Luke Dunkin , 9th August
"Thank you for a wonderful experience. The whole thing from start to finish was fantastic…….. very professional. I will recommend you to everyone i talk to about it."
Les Pickersgill, 9th August
"Just a few words to say what a lovely time we had on sat 25th july we enjoyed every minute of the day from start to finish
We will certainly hope to do it again sometime and will certainly recommend you to other people
"
Terry Cann and Margret Baker, 29th July
"May I also take this opportunity to thank you and your staff for a most supportive time. As you can imagine it was quite an emotional day for us, but from booking the flight with you to the crew who took us up everyone has been wonderful. Once again our heart felt thanks for all you have done."
Andy and Julie Seatherton , 23rd July
"Thank you very much for an amazing experience, which far outweighed any preconceived ideas! mega points were going over the trees, the silence at 5000ft, the cows(so funny!) and the landing (perfect!) Would recommend it to anybody! fabulous evening."
Nigel Pike, 15th July
"Dear Aerosaurus Balloons Staff, I just want to say how refreshing it has been dealing with such a helpful company... you have all been so accommodating in helping us to book another flight, everyone I have spoken to has been so friendly and helpful. Thank you very much "
Anna Hill, 05th July
"Dear Aerosaurus, I just wanted to thank you for an amazing balloon flight last weekend - I was petrified but it was truly amazing and I felt safe with Arthur's skilled handling, particularly the landing. I'm not sure how he did it as it was a steep slope. Fantastic experience.
With many thanks and I will highly recommend you to friends."
Sarah Delfont,03th July
"Thanks for a great experience on flight 9037, Sunday June 28th, 6.30 pm, Rockbeare, Devon. Really enjoyed it. Thanks.
Best regards, "
Andy Manson,30th June
"Dear Arthur, Thanks for a brilliant evening, we all thoroughly enjoyed it. The comments ranged from awesome to when can we do it again. I think I know what the Christmas present’s will be again next year!! Thanks again."
Alison,19th June
"Dear Arthur, Thank you for yesterday's flight, enjoyed it tremendously, worth waiting for. Kind regards, "
Mo Hodges,10th June
"Hi Charlie, Just wanted to let you know that we had a brilliant flight on Sunday, thanks for putting up with my memory problems when I made the booking by
phone last week! Kind regard "
Louise Moon,10th June
"My dad had the balloon flight for his birthday. We both had a great time,it was even better than we imagined. I think its something everyone should do. We would both like to thank the crew and ground crew for such a memorable evening. We would love to do it again one day. Many thanks.
"
Ron and rachael, 06th June
"Hi
Dear Arthur and colleagues,
Many thanks for a most wonderful and fun experience, it will remain with me always.
Best wishes,
Alan "
Alan, 06th June
"Hi
Thank you for our wonderful flight on Tuesday...your staff were friendly and helpful and we wouldn't hesitate to recommend you.
all the best "
Paul Hilken, 04th June
"Hi
Good afternoon,
I just thought I would write a quick mail thanking all those concerned with
the flight from Shaftesbury this morning, a wonderful morning in perfect
conditions.
Thanks.
"
Med venlig hilsen, 03th June
"
I just thought I would write a quick mail thanking all those concerned with
the flight from Shaftesbury this morning, a wonderful morning in perfect
conditions.
Thanks.
."
Richard Waterhouse, 03st June
"Hi
thanks so much for a fantastic flight, will certainly be recommending you to friends and family,
brilliant "
sue and les harrogate, 03th June
"I just thought I would write a quick mail thanking all those concerned with
the flight from Shaftesbury this morning, a wonderful morning in perfect
conditions.
Thanks..."
Richard Waterhouse, 03st June
"Hi
My wife loved her 40th birthday present but not when at 3,000ft!!! It was a fantastic evening flight and we enjoyed every minute of it.."
Martyn & Dena, 03st June
"Hi
Just wanted to say thanks for a lovely morning - what a great way to start the day!."
Grainne and Mike, 03st June
"I have never been ballooning before but it was a great experience and I shall definitely go again.
Dee was an excellent host; informative, witty and obviously a good pilot too!
I would be happy to recommend it to anyone.
Kind regards
David."
David Hewitt, 03st June
"Hi
Hey Charlie,
Thank you for that-and thank you for recommending the morning flight (our 20 min conversation was well worth it!)-although was in a state of sleep induced unconsciousness- once woken by the coldness of the spring morning, the scenery was idyllic
Look forward to receiving the certificates
Once again thank you for such a fantastic service-will (and have been) def recommending to friends
Kind regards
."
Tasha, 01st June
"Hi Rosemary,
I just wanted to say a belated thank you to the team at Aerosaurus for a marvelous experience. It was a truly magical, other-worldly and special time for us. Dee's professionalism, discretion, character and warmth was all you could ask for in a pilot.
Thank you,
"
Robin, 26th May
" I just wish to say a huge thank u to all what a fantastic night i had the pilot was great and i couldn't wish for a better flight i cant wait to fly again ..thank ema."
Ema Chard, 26th May
"There is only one word to sum up the experience - FANTASTIC! It was so peaceful, floating in the sky looking down on views that you never normally see. We both enjoyed the flight so much, we would like to fly again sometime. The pilot was informative during the flight, the whole experience was EXCELLENT!."
Colin and Jane, 26th May
"Your entire staff, from those who took my booking and answered my questions, through to the ground staff yesterday morning and especially our Pilot, Dee, have been friendly, knowledgeable and helpful. The whole experience, including helping with the setting up and breaking down of the balloon was a real pleasure.
Congratulations to you on having such a well run, well organized operation and please pass on my thanks to all your staff."
Paul Dorrington, 25th May
"An amazing and fantastic experience from start to finish, “D” made us feel very comfortable and settled during the flight and advised us very well on the “landing” positions. The cattle on the ground below were like statues as they stood and watched the balloon go floating by.
This is an experience that we thought would never happen, and we can’t wait to go up, up and away again in the near future.
Many thanks."
Carole and Donna jasper, 17th May
"A most enjoyable experience with fantastic weather and “D” made it entertaining too. The proposal to my loved one went to plan too, so a very memorable day for both of us.
Thanks to all."
Andy Hunt, 11th May
"We both had a really great few hours, we felt the whole experience was brilliant and the pilot and crew where fantastic. Hope to do it again soon if you need crew anytime, if I am available I would love to."
Dave Mills, 4th May
" Thanks for a great time, it was my 60th birthday and it made a fantastic start to the day."
George Baker, 2nd May
"Survey has been completed. We had a wonderful time on Saturday, 2nd May, the experience was everything we could have wished for in a hot air balloon flight. Our pilot, Dee, was informative and competent, there was no opportunity for nerves. The landing was 'sweet'. Many thanks and best wishes."
Lorna and Mark Whitwood, 2nd May
"Thank you for a tremendous flight, the crew were so professional and friendly, even when we had that spot of bother getting the trailer in the field. I will be recommending you and saving up for another one!"
Samantha Collins, 19th April 2009
"Thanks - a sublime experience! It was great to be involved in the whole process and to feel part of the crew (while letting them do most of the hard work!) Pilot was fun company and (also important) very good at flying a balloon! Really feel lucky to have done this on such a beautiful day and in such a beautiful part of the country. Awesome!"
Gareth Tucker, 19th April 2009
"Just wanted to thank you for a wonderful flight last saturday. My husband and I and our 2 children came and had a thoroughly enjoyable time. Everyone was so friendly and it was great being involved in the whole process from laying out the balloon to packing it away again. Thank you so much - hope to see you again one day - my daughter has started saving her pocket money!!!"
Nicola Canning, 19th April 2009
"It was a great flight, the Pilot and Crew were great and very professional when it came to finding a suitable landing spot. The weather was great, we were supervised at how smooth the flight went once in the air. It was good also to get involved in the setting up and packing up at the end. Will do again sometime and will recommend to friends and family."
Karl Herring, 19th April 2009
"I would like to say a big Thank you to all of you at Aerosaurus for a fantastic flight on saturday evening. What an amazing experience.The crew and other passengers were so friendly.We had great fun laying out the balloon to packing away at the end. I was quite happy to fly from anywhere but to actually fly over Launceston where i live was the icing on the cake .I have told all my friends, hope to see you all again."
Jane Parnell, 18th April 2009
"Dear Mr Street, I just wanted to thank you and everyone that helped me to
arrange the flight my daughter and my husband had on Easter Monday. It was a wonderful surprise for my daughters 40th birthday and it all went according to plan.Many thanks to all of you."
Sue Thompson, 15th April 2009
"Excellent flight -thankyou to all involved -especially our pilot !"
Katheen Peckham, 5th April 2009
"We had a great flight and would certainly recommend it to others. The weather information that you gave was very accurate, and although it was disappointing to have our first flight cancelled we were impressed that your forecast was correct when the Met Office had said that it would be clear!! Thank you Colin, and the team."
Rebecca Green, 5th April 2009
"I was a passenger on this flight on 1st April 2009.
It is the most scary but also the most utterly fantastic experience I have ever had. Thank you for taking me on a trip of a lifetime, something I shall never forget. I highly recommend Aerosaurus and will not hesitate to pass your name on to as many people as possible. Happy flighing!"
Jo Hassell, 1st April 2009
