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Privacy Policy

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Website Privacy Policy

Online Store Privacy Policy


Website Privacy Policy

Information We Collect

When you place a brochure request we collect your name, address, and phone number, if you place an order we also collect your payment information. We will use this information for billing purposes and to process orders and enquiries. If we have trouble processing an order then we use the contact information to get in touch with the you.

Aerosaurus Balloons Ltd is the sole owner of the information collected through www.ballooning.co.uk

Personally Identifiable Information

We will not sell, share or rent personally identifiable information to any third parties different to those disclosed in this statement.

Cookies

A cookie is a piece of data that is stored on the users hard drive containing information about the user. Cookies are used when entering our site to record the location where each visitor arrived and are used for tracking visitor's movements whilst on our site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use session ID cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser.

Most browsers allow the cookie function to be turned off. If you want to know how to do this, look at the help menu on your browser. More information is available on http://www.aboutcookies.org

Data Collection

Aerosaurus Balloons collects the following details:

  • URI of requested resource
  • Request date/timestamp
  • HTTP cookies
  • Full IP address
  • Full ISP details

We collect information in order to -

  • Monitor the ease-of use of our website in order to make improvements to the website structure and content
  • Analyse trends
  • Administer the site
  • Track user movement
  • Gather aggregated data (age/gender and geographical location) from users requesting a brochure or purchasing a voucher, this information is used for market research in order to enhance our service.

Links

This web site contains links to other sites. Aerosaurus Balloons Ltd is not responsible for the privacy practices of other such sites.

Security

This website has a secure bookings area which protects all sensitive information. We use a 128-bit encryption with all sensitive information protected by secure socket layer technology (SSL) encryption software. This means that any data you send to us, i.e. credit card details is safe.

While on a secure page the pad-lock icon will appear. This will tell you that you are using a secure connection.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage is 100% secure, however. Therefore, while we strive to use the commercially acceptable means to protect your personal information we cannot guarantee absolute security.

Users 16 and under

If you are aged 16 or under, please get your parent/guardian's permission before providing any personal information to www.southwestballoonflights.co.uk. Users aged 16 or under without consent are not allowed to provide any personal information.

Enquires / Updating Personal Information

If you wish to receive further information regarding our websites' security, or about your personal information that we may hold; or you think we have not followed our privacy policy in some way, then please contact the Data Protection Officer via email at mail@ballooning.co.uk (We charge £10 for information requests). Alternatively you can contact us by post, telephone or fax:

Aerosaurus Balloons Ltd
Southbrook House
Southbrook Lane
Whimple
Exeter
Devon
EX5 2PG
Tel: +44 (0)1404 823 102
Fax: +44 (0)1404 822 297

Notification of Changes

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, you will be able to view any changes in the change log at the end of this privacy policy.

Legal Disclaimer

We have the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site


Online Store Privacy Policy

We collect only the basic personal details required to process your order. We will not release your name, address, email address or any other information about our customers to any outside party. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organisations or individuals.

Your information provided to us during the ordering process is protected by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. This server encrypts information while it is being transmitted across the Internet so that unauthorised people cannot read it.