Passenger Information

Your flight will now take place with Virgin Balloon Flights, which has similar processes in place. For more information on how balloon rides with Virgin work, visit the website.

If you have booked a flight date for your hot air balloon ride, you will receive a booking confirmation email with instructions on what to do to on the day and how to find out whether or not your flight will be going ahead.

Please read this information thoroughly and carefully, as it is all very important to ensure you enjoy the best ballooning experience.

It includes a number to call to find out whether or not your flight is going ahead, once the pilot has been able to assess the most up to date and accurate weather information.

If you have any questions for our team prior to your balloon ride, that do not relate to the weather, we are always here to take your call and answer your questions. Give Virgin Balloon Flights a call on 01952 212750, email or through our Contact Us page. Before calling to discuss passenger requirements and queries, you may find what you are looking for in any of the resources below:

No Worries For Nervous Flyers

Virgin Balloon Flights have flown thousands of nervous passengers and those who are frightened of flying or heights. The flight crew does everything we can to make those passengers feel as comfortable as possible before, during and after the balloon flight.

If you are a nervous flyer or a member of your party is, please feel free to get in touch with us. Our team looks forward to welcoming you to our baskets soon and, remember, please do give the weather line a call prior to your hot air balloon flight.