Privacy Policy

What information do you collect?

We collect relevant data when you sign up to our newsletter, place an order, or fill in one of our customer forms. In each case there is a ‘submit’ button where you opt to submit your information.

As with the majority of websites, we use cookies and web beacons to enhance our customer’s experience by gathering visitor information and tracking visitor statistics.

Cookie Policy

A cookie is a small file that is transferred via your browser. It contains browser information and captures and remembers certain information.

We use cookies to help us remember and collect data on the way you interact with our website. This statistical data is shared with our marketing and web development firm, Media Street Ltd, so that they can provide advice on the features of our website and its general functionality. No other third parties are given access to this statistical information. What do you do with data collected?

Information we collect about you will be for one of the following reasons:

To improve your experience on the website by monitoring web errors and studying statistical and analytical programmes relating to our website.

To improve customer service by providing enquiry forms across our site so that you can communicate with us more easily.

How do you protect your data?

Aerosaurus Balloons Ltd has a number of security measures to ensure the protection and security of data collected.

  • All online purchases and online passenger records are updated through a secure 256Bit secure layer.
  • All of our websites are also stored on a dedicated server, based in the UK, with 24 hour security and hardware firewalls.
  • An additional local database, stored at our head office (44 Ham Green, North Somerset, BS20 0HA), is accessed via staff on a 256Bit secure layer and dedicated server.

Is information disclosed to outside/third parties?

We do not sell, trade or transfer any information to third parties. This does not include sending information to our marketing and web development advisors, Media Street Ltd (see Cookie Policy above).

Third Party (Outbound) Links

At our own discretion we may include or offer links on our website to third party websites. Aerosaurus Balloons Ltd will only place links to third party websites if we feel they are relevant and will improve our customer’s experience. We cannot be held responsible for the information displayed on third party websites or the data transferred and collected by them.

How can you see, check, change or delete stored personal information?

As a customer you have the right to request information about the personal information we are storing for yourself. Customers requesting information are asked to send an email to mail@ballooning.co.uk specifying your requirements.

Customers can also update and view their passenger records through our online, secure passenger management system. For security reasons this data is deleted once the specified passenger has flown.

Change of Privacy Policy

Aerosaurus Balloons Ltd will occasionally make changes and corrections to this privacy policy. Please check this page regularly for any changes and how they affect you. If you have any questions on data being stored or would like further information then please contact:

Post: Aerosaurus Balloons, 44 Ham Green, North Somerset, BS20 0HA.

Email: mail@ballooning.co.uk

Please also make sure you keep up-to-date with our terms and conditions which can be found at www.ballooning.co.uk/terms-and-conditions.php.